Privacy Policy for Anchor & Whisk

At Anchor & Whisk, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, use our services, or interact with us.

Information We Collect

We collect various types of information to provide and improve our culinary class and experience services to you.

• Personal Identification Information: This includes your name, email address, phone number, and billing address, which you provide when booking a class, signing up for newsletters, or contacting us.
• Payment Information: When you make a purchase, we collect payment details such as credit card numbers. This information is processed securely by our third-party payment processors and is not stored directly on our servers.
• Dietary Preferences and Allergies: To ensure your safety and enjoyment during our culinary classes and private chef experiences, we may ask for information about your dietary preferences, restrictions, and allergies.
• Usage Data: We automatically collect information about how you access and use our site, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits. This helps us understand how our platform is being used and improve user experience.
• Communication Data: Records of your communications with us, including emails and inquiries, to help us provide better customer service.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage our services, such as booking and confirming culinary classes, private chef experiences, and team building workshops.
• To personalize your experience and offer relevant content and recipe development insights based on your interests and dietary needs.
• To process transactions and send you related information, including purchase confirmations and invoices.
• To communicate with you about our services, promotions, updates, and to respond to your inquiries.
• To improve and optimize our site, services, and operations.
• To detect and prevent fraudulent or unauthorized activities.
• To comply with legal obligations and enforce our terms and conditions.

Data Sharing and Disclosure

We may share your information with third parties only in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our site, conducting our business, or providing services to you (e.g., payment processors, email marketing services, website analytics). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our site of any change in ownership or uses of your personal information.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

Data Security

We implement a variety of security measures designed to protect the security of your personal information. We use industry-standard encryption for data transmission and maintain physical, electronic, and procedural safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us.

Cookies

Our site uses "cookies" to enhance your experience. Cookies are small files placed on your device via your web browser that enable the site's systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits, compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Links

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Anchor & Whisk
• Strand Lane
• London, City of, WC2R 2NA
• United Kingdom